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Other services
1. Intimate renewal service and a variety of service packages to meet user needs;
2. Sufficient inventory and quick response to customer demand;
3. Fast response time of accessories;
4. Well-known logistics partners, flexible and optional delivery methods;
5.reliable original accessories, quality is more guaranteed.
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The warranty time
A year.
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After-sales service
1. Provide on-site professional guidance for customers to install and debug the equipment produced by us;
2. Free training for technical engineering and operation personnel of users;
3. Provide quick and effective product repair and maintenance to ensure the production quality is controlled;
4. Provide active telephone response and on-site support during warranty period;
5. Failure analysis and prevention to avoid repeated failure.
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Pre-sales technical support
1. Through extensive application research, improve the quality of users and achieve reduction of staff and increase efficiency;
2. free to provide professional technical program publicity, technical questions, application system demonstration;
3. Give customers a good experience through free trial, and ensure that users invest appropriately in the right products;
4. Sincerely listen to user requirements and suggestions to optimize the layout of our products.
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Service commitment
1. Send personnel to the site within 24 hours after receiving the user's notice;
2. Coordinated with relevant departments to make a correct judgment on the site situation, and made maintenance plans;
3. Repair the product and restore it to operation within the shortest time;
4. The maintenance personnel can only return after being accepted by relevant departments and appraised for their maintenance services.
Official Account